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BAT is evolving at pace into a global multi-category business.  We are on a mission to decrease the health impact of our industry 
To achieve our ambition, we are looking for colleagues who are ready to Be The Change. Come, join us on this journey!

British American Tobacco Austria has an exciting opportunity for a Key Account Manager (m/w/d) in Vienna

As a Key Account Manager (KAM) at BAT Austria, you will be integral to our trade marketing function, driving the growth of our brands through building long-term partnerships with key clients, maximizing sales growth, and ensuring customer satisfaction. This role is designed to establish and maintain BAT’s global position within organized accounts, contributing to the strategic objectives of BAT Austria and is responsible for developing and managing key strategic accounts within the FMCG sector. The KAM will work closely with cross-functional teams, including Marketing, Product Development, and Supply Chain, to deliver tailored solutions that meet client needs and align with our business objectives.

Your key responsibilities will include:

  • Key Account Strategy: Build key account strategy and BAT`s role to deliver in line with BAT Austria’s key focus areas.
  • Portfolio Management: Maintain a strategic assortment overview.
  • Account Planning & Budget Management: Develop and implement account plans to achieve volume and profit objectives. Establish and monitor internal and external budgets.
  • Performance Analysis & Reporting: Measure and analyze BAT and competitors’ performance in key accounts. Plan and present reports on account progress, goals, and initiatives to internal stakeholders.
  • Relationship Management: Build and maintain strong relationships with key accounts, ensuring high customer satisfaction.
  • Contract Oversight: Manage contracts and optimize annual negotiation results.
  • Strategic Projects: Initiate and manage strategic projects, challenging the status quo.
  • Data Management: Collect, analyze, and act upon account-related data.

What are we looking for?

  • Education: University degree in Marketing, Business, or Business Information.
  • Strong analytical, systems, and numeracy skills; excellent negotiation skills
  • Fluent in German and English
  • Proactive, analytical, and structured; excellent interpersonal and collaborative skills; able to work independently and as part of a team; bold, curious, and resilient, Driving license required
  • Advanced IT Skills: Proficiency in Excel & PowerPoint. familiarity with Coupa, SAP, Salesforce, Power BI(Tableau)

What we offer you?
•    We offer a market leading annual performance bonus (subject to eligibility)
•    Our range of benefits varies by country and includes diverse health plans, initiatives for work-life balance, transportation support, and a flexible holiday plan with additional incentives
•    Your journey with us isn't limited by boundaries; it's propelled by your aspirations. Join us at BAT and become a part of an environment that thrives on internal advancement, where your career progression isn't just a statement – it's a reality we're eager to build together. Seize the opportunity and own your development; your next chapter starts here.
•    You'll have access to online learning platforms and personalized growth programs to nurture your leadership skills
•    We prioritise continuous improvement within a transformative environment, preparing for ongoing changes

WHY JOIN BAT?
We’re one of the few companies named as a Global Top Employer by the Top Employers Institute – certified in offering excellent employee conditions.

At BAT, we champion collaboration, inclusion, and partnership as the bedrock of our values. We wish to foster an environment where every individual can thrive, irrespective of factors such as gender, sexual orientation, marital or civil partnership status, gender reassignment, race, religion or belief, colour, nationality, ethnic or national origin, disability, age, skills, experience, education, socio-economic and professional background, as well as diverse perspectives and thinking styles. We recognise that our strength lies in embracing talent from all walks of life, empowering us to develop our culture of inclusivity and better achieve our business objectives.


We view career breaks not as obstacles but as opportunities and encourage everyone, without hesitation, to apply. Through our Global Returners program, we provide support to professionals seeking to re-enter the workforce after an extended absence, be it for family care, parental leave, national service, sabbatical, or starting their own venture.
Come bring your difference and see what is possible for you at BAT. Learn more about our culture and our award winning employee experience here.

We take pride in being a Disability Confident Employer. If you need any reasonable adjustments or accommodations to be made during the recruitment process to support you performing at your best, please inform the recruitment partner who will be in touch should your profile be selected for the role you applied for. We are wholeheartedly committed to optimising your prospects of success by making suitable arrangements so that you may showcase your full potential.

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wie kein anderes Unternehmen

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eine bessere Zukunft

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