HR Data Analytics & Reporting Specialist

BAT is evolving at pace into a global multi-category business. We are on a mission to decrease the health impact of our industry.
To achieve our ambition, we are looking for colleagues who are ready to Be The Change. Come, join us on this journey!

SENIORITY LEVEL: Non- management

FUNCTION: GBS H2R

SALARY RANGE: Market salary + Excellent benefits + Market leading bonus

LOCATION: Sunway Geo, Kuala Lumpur

ROLE POSITIONING AND OBJECTIVES

The HR Data Analytics and Reporting Specialist acts as an extension of the Global Organizational Effectiveness team (Global OE Centre of Excellence), reporting into the HR Employee Listening Data Manager. The role focuses on supporting data management activities, as well as assisting with project coordination for various key Global OE Centre of Excellence Employee Listening recurrent activities, such as (but not limited to): Your Voice census, pulse checks and, ad-hoc / recurrent HR driven surveys. This is a hands-on role, and requires the ability to perform detailed, analytical, and technical tasks simultaneously, while always maintaining strict confidentiality of employee and business information.

Reports to: Employee Listening Deployment Manager

Reporting Level: N/A

WHAT YOU WILL BE ACCOUNTABLE FOR

Project Management & Operational Activities

• Ensure on time and in full execution of all tasks assigned in relation to Employee Listening Data Management activities.
• Data Collection and Consolidation: Support the design of the data collection templates, their distribution and retrieval, verify data completeness, and help the consolidation and integration of collected data.
• Quality Assurance: Collaborate with the HR Data and Process Manager to follow quality assurance protocols for data collection, consolidation, and reporting processes. Regularly review data accuracy and integrity to ensure alignment to established standards.
• Systems and Tools Readiness: Ensure the readiness of all technical solutions and perform comprehensive data checks to validate their preparation and full operational functionality before launching upcoming initiatives.
• Provide the agreed level of hands-on support for any local surveys performed with global employee listening tools and services, supporting system user roles allocation and access as well as providing guidance and assistance to users navigating the results reporting platform.
• Assist in the rollout of new tools and systems, or surveys including requirements testing and training tasks while ensuring confidentiality of data by following established security/confidentiality standards.
• Training Support: Support the HR Data and Process Manager to prepare comprehensive training documentation and deliver live training sessions on employee listening initiatives, encompassing data management protocols and platform functionalities. Ensure collaborators are proficiently equipped to provide crucial information and leverage survey tools in alignment with project specifications.
• Collaborator Communication: Demonstrates proficiency in effectively presenting with diverse collaborators. Collaborates closely with the HR Data and Process Manager to manage collaborator expectations, ensuring clarity and understanding while fostering collaborative relationships across the organization.

Continuous Improvement

• Process Optimization: Assist in reviewing and assessing data management and project management processes to identify areas for enhancement. Collaborate with the GBS HR Employee Listening Data Manager to help implement improvements, streamline workflows, and enhance efficiency in driving Employee Listening initiatives.
• Training Enhancement: Support the GBS HR Employee Listening Data Manager to continually assess the effectiveness of training sessions and materials. Update training materials and methodologies based on feedback and evolving requirements to ensure collaborators are equipped with the most relevant and impactful knowledge and skills.

ESSENTIAL EXPERIENCE, SKILLS AND KNOWLEDGE

Skills, Knowledge, and Experience

• 2+ years of experience in reporting/data analysis/project management
• Ability to operate effectively in a matrix organization, with previous experience working with international teams and projects.
• Strong analytics and data manipulation skills, with an understanding of GDPR.

Technical abilities/ functional/ leadership

• Highly competent with Microsoft Office Suite, particularly advanced Excel.
• Experience using HRIS systems (SuccessFactors is a plus).
• Demonstrate strong problem-solving skills, proactively identifying and addressing challenges in data management and project execution.
• Demonstrate adaptability in responding to evolving project requirements, organizational priorities, and industry standard processes in data management.
• Maintain a focus on achieving project goals, driving for results, and ensuring the successful delivery of data management initiatives.
• High level of organization, accuracy, and attention to detail.
• Bachelor's/Professional degree (or equivalent qualification).
• Proficiency in English.

What we offer you?
•    We offer a market leading annual performance bonus (subject to eligibility)
•    Our range of benefits varies by country and includes diverse health plans, initiatives for work-life balance, transportation support, and a flexible holiday plan with additional incentives
•    Your journey with us isn't limited by boundaries; it's propelled by your aspirations. Join us at BAT and become a part of an environment that thrives on internal advancement, where your career progression isn't just a statement – it's a reality we're eager to build together. Seize the opportunity and own your development; your next chapter starts here.
•    You'll have access to online learning platforms and personalized growth programs to nurture your leadership skills
•    We prioritise continuous improvement within a transformative environment, preparing for ongoing changes

WHY JOIN BAT?
We’re one of the few companies named as a Global Top Employer by the Top Employers Institute – certified in offering excellent employee conditions.

Collaboration, inclusion and partnership underpin everything we do here at BAT. We are looking forward to enabling every individual to thrive, regardless of gender, sexual orientation, marital or civil partnership status, gender reassignment, race, religion or belief, colour, nationality, ethnic or national origin, disability, age, skills, experience, education, socio-economic and professional background, veteran status, perspectives and thinking styles. We know that embracing talent from all backgrounds is what makes us stronger and best prepared to meet our business goals.

We see the career breaks as opportunities not obstacles. Through The Global Returners program, we support professionals looking to restart their careers after an extended absence from the workforce (e.g. time out caring for family, parental leave, national service, sabbatical and/or starting an own venture).

Come bring your difference and see what is possible for you at BAT. Learn more about our culture and our award winning employee experience here.

If you require any reasonable adjustments or accommodations to help you perform at your best during the recruitment process, you are encouraged to notify us. We are fully committed to support you by making appropriate arrangements for you to demonstrate your full potential.